Chatbot Development Company

Equip your enterprise with AI-based chatbot development and transform the way you interact

Offering chatbot-as-a-service to build enterprise-ready bots

Modernize the way enterprises interact with customers by developing a chatbot with a certain level of intelligence in communication or just build a chatbot with a combination of machine learning, NLP, speech recognition, text analytics, and automation.

Bot Development Solution

Identify your business requirements to build and deploy multiple cognitive bots on our platform quickly, without coding skills.

Cognitive services

Create intelligent systems and bots by infusing cognitive services into them to generate insights & decision making.

Bot Framework

Build cloud-based bot applications for your business by using language and syntax parsing, ML, NLP, & cognitive services.

Chatbot Integration

Enable easy access to information by integrating your chatbot with various systems like ECM, ERP, CRM, SharePoint, and O365.

Conversational UX

Create automated conversational user interface & experience using ML and NLP for carrying out more human-like communication.

Chatbot Use cases

We can implement cognitive chatbots for diverse industries & business verticals to improve productivity and customer service.

Manufacturing

Handle several monotonous tasks and automate necessary information on your devices.

Retail

Help your customers by answering questions, finding proper products and making recommendations.

Pharma industry

Automate daily tasks that pharma sales reps perform like push notifications, scheduling meetings with HCPs, reminder updates, placing sample orders, etc.

Healthcare

Deliver the best patient care by scheduling appointments, removing paperwork, identifying symptoms & more.

Insurance

Create an automated insurance agent for processing claims, detecting frauds, analyzing damages, and more.

Banking

Offer financial advice, customer support, streamline day-to-day operations, and cross-sell personalized products.

Human resources

Help HR team to streamline recruitment, and communication process by improving the employee experience.

Sales & marketing

Useful in improving workflow efficiency, building stronger customer relationships and engaging more customers.

Supply chain

Provide inventory efficiency, increase shipping accuracy, and send real-time updates to employees and customers.

Customer care

Enhance the customer experience by handling requests and complaints, sending real-time updates, and fixing bugs.

Workplace productivity

Automate mundane tasks, schedule meetings, offer instant product/service information, & enhance team collaboration.

Content search

Helps in deriving information from various enterprise systems and provide accurate information on the go.

Workshop

AI-as-a-Service Workshop

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Package

AI-based chatbot implementation strategy

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Benefits of using AI-based chatbot development

Easy integrationChatbots can be easily integrated with your existing messaging channels such as SMS, Facebook, etc., to serve your customers on their favorite platform.

Improved internal communicationChatbots can be leveraged for internal use of any enterprise to communicate effectively with vendors, suppliers and employees.

Round-the-clock supportChatbots perform 24/7, therefore they can provide customers with instant responses while maintaining a consistent brand voice.

Faster response rateChatbot can act quickly upon their interests and helps to gather customers’ data and gain insights to trigger more engagement.

Personalized experiencesChatbots can identify each customer and are likely to provide a personalized experience with their preferences and interests.

Make data-driven decisionsChatbots are designed to simulate conversations with human users, hence they gather relevant data about customers for better data-driven insights.

Build intelligent chatbots to promote personalized experiences

The battle with Covid-19 is still on and chatbots are perfect for closely interacting with customers. Simply build chatbots with cognitive capabilities and start personalizing your user experiences. Businesses can adopt enterprise-grade chatbots to educate customers about safety measures as well as provide accurate health information to employees. Besides, our chatbot developers can help you build AI-powered chatbots that can identify coronavirus symptoms and offer medical assistance advice.

Why Choose Us

Create. Connect. Collaborate.

Softweb Solutions is a chatbot development company, specialized in creating chatbots by integrating cognitive services to revolutionize the way businesses interact with their customers and employees.

Our developers can build customized chatbots and deploy on our platform using the right framework that suits your business needs.

Explore

500+

Employees

600+

clients

25+

Products and solutions

1400+

Projects

Featured Insights

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